1.  There are no make up lessons in this studio. Group piano pizza parties and the annual holiday piano party are scheduled at no extra cost throughout the year to make up any missed time.


    Make-up Lessons From An Economist’s Point of View
    Article Copyright © 2001 Vicky Barham

    I’m a parent of children enrolled in Suzuki music lessons. I’d like to explain to other parents why I feel – quite strongly, actually – that it is unreasonable of we parents to expect our teachers to make up lessons we miss, even if I know as well as they do just how expensive lessons are, and, equally importantly, how important that weekly contact is with the teacher to keeping practicing ticking along smoothly. I think that it is natural for we parents to share the point of view that students should have their missed lessons rescheduled, but if we were to ‘walk a mile’ in our teachers’ shoes, we might change our minds about what it is reasonable for us to expect of our teachers.

    Like many parents, I pay in advance for lessons each term. In my mind, what this means is that I have reserved a regular spot in the busy schedules of my sons’ teachers. I understand – fully – that if I can’t make it to the lesson one week (perhaps my son is sick, or we are away on holiday, or there is some other major event at school) then we will pay for the lesson, but that my teacher is under no obligation to find another spot for me that week, or to refund me for the untaught lesson. And this is the way it should be.

    In my ‘other life’ I am an economist and teach at our local university. Students pay good money to attend classes at the university; but if they don’t come to my lecture on a Monday morning, then I am not going to turn around and deliver them a private tutorial on Tuesday afternoon. When I go to the store and buy groceries, I may purchase something that doesn’t get used. Days or months later, I end up throwing it out. I don’t get a refund from the grocery store for the unused merchandise. If I sign my child up for swimming lessons at the local pool, and s/he refuses to return after the first lesson, I can’t get my money back. So there are lots of situations in our everyday lives where we regularly pay in advance for goods or some service, and if we end up not using what we have purchased, we have to just ‘swallow our losses’. On the other hand, if I purchase an item of clothing, and get home and change my mind, I can take it back and expect either a refund or a store credit.

    So why do I believe that music lessons fall into the first category of ‘non-returnable merchandise’, rather than into the second case of ‘exchange privileges unlimited’ (which I think is one of the advertising slogans of an established women’s clothing store!)? Speaking now as an economist, I would claim that the reason is that items like clothing are “durable goods’ – meaning, they can be returned and then resold at the original price – whereas music lessons are non-durable goods – meaning, once my Monday slot at 3:30 is gone, my son’s teacher can’t turn around and sell it again. The only way she would be able to give him a lesson later in the week would be if she were to give up time that she had scheduled for her own private life; and that seems pretty unreasonable – I can’t think of many employees who would be thrilled if their bosses were to announce that they couldn’t work from 3:30 to 4:30 this afternoon, but would they please stay until 6:30 on Thursday, because there will be work for them then!

    During May, my eldest son will be missing three lessons because he is going to accompany me on a trip to New Zealand to visit his great-grandparents. I do not expect my son’s teacher to refund me for those missed lessons, or to reschedule them by ‘doubling up’ lessons in the weeks before or after our departure. Since there will be lots of advanced notice, I might ask her to consider preparing a special ‘practice tape’ for that period, or to answer my questions via e-mail, but if she doesn’t have the time (the second half of April is going to be really busy for her, and she wouldn’t be able to do the video until more or less the week we left) and so has to refuse, then that’s fine. I certainly don’t expect her to credit me with three make-up lessons; there is no way for her to find a student to fill a three-week hole in her schedule during our absence. Instead, I hope that she will enjoy the extra hour of rest during those three weeks, and that we will all feel renewed enthusiasm when we return to lessons at the end of the trip.

    Article Copyright © 2001 Vicky Barham

  2. If I have to cancel a lesson for any reason I will reschedule that lesson at your convenience.

  3. Snow Days: Now that we all can connect through Zoom or Facetime— lessons will still take place on Snow Days; either asynchronously (we trade videos back and forth) or joining live on Facetime. Many families can still walk over or choose to come in person if the ‘Snow Day’ is not dire. If you choose to miss—happy Snow Day to you!

  4. Students will arrive on time with all materials/books (5 minutes prior, no earlier ) and be picked up on time.

  5. No gum in piano.

  6. Fingernails are a part of piano technique. Please help clip your child’s nails so they do not click when they play.

  7. Find a practice routine that works for your family. It is not the job of an elementary/middle school student to remember to practice and feel motivated to do so. (although this is what we strive for eventually!) It is the job of the parents to help set and enforce piano time. Playing the piano is not practicing. Practice involves working on a skill/concept that they don’t know. Ideally a student does both!

  8. Please don’t make excuses for your child in front of them. “Billy didn’t get to practice this week because we had a busy week.” Life has up and downs and some weeks work better than others. Learning to play with fluency is a journey over time. Students should come to lesson regardless of the kind of practice week they had.

  9. SUMMER: one MINI CAMP is required if you would like to hold a spot for the following school year. This helps students retain what they learned during the year, keep a foot in their piano brain and helps keeps frustration at bay when they return in the fall. I have a limited number of spots in my studio and summer commitment helps me plan for fall.

  10. Fees/Books/Music. Registration Fee once per school year/first time sign up. ($40.00) Recital fees and supplemental music beyond the workbooks I provide are the responsibility of the family.

  11. Payment is due in full for the School Year Session and /or the Summer session before any lessons takes place.

  12. Payments will be automatically withdrawn quarterly (Sept, Nov, Jan, March) from the debit/credit card of your choice scheduled through the secure platform WAVE.

  •  Paying in full by check avoids all CC fees. (School Year Term Only Sept- May)

  •  Sarah has the right to terminate a student/family should payment be late or inconsistent with the terms set forth above.

  • Refund Policy: 30 day notice in writing is required for any refunds. All students move on at some point and we piano teachers know and understand this! 30 days gives us time say goodbye, leave on a positive note and find a new student. Parent gives notice in writing preferably for the end of the next term —30 days in advance. Example: January 1 “we are moving on” you will be charged for the month of January.